The MBTA Rider Oversight Committee (ROC) is a diverse group of riders, advocates, and MBTA employees. We address issues that come to our attention through a variety of means, and provide recommendations to the MBTA that communicate the needs and concerns of all riders. The committee was created in 2004 through an agreement between advocacy groups and the MBTA.
At our monthly public meeting, the ROC invites guests from the MBTA, partner agencies, and the community to present information of interest to the committee; accepts comments from the public on any MBTA-related topic; hears reports from subcommittees and liaisons to other advisory groups; and officially approves its recommendations. Please see our meeting schedule for additional information.
This is not an official MBTA web site. The Rider Oversight Committee is affiliated with, but editorially independent from, the Massachusetts Bay Transportation Authority. The official MBTA web site is www.mbta.com.